Sunday Star-Times: Helen Robinson and Jill Hawkey on how Kiwis are being turned away from emergency housing

Demand for shelter is soaring in Aotearoa, yet growing numbers of people are being turned away from emergency housing. A recent Sunday Star-Times investigation by journalist Amelia Wade highlights the stark gap between government policy and the reality faced by communities.

Helen Robinson, Manutaki at Auckland City Mission and Jill Hawkey, Executive Director of Christchurch Methodist Mission, both members of the CEWH Steering Committee, warn that restrictive policies are forcing vulnerable people into unsafe boarding houses, couch surfing, or onto the streets.

Helen Robinson described the unprecedented need at Auckland City Mission’s HomeGround, where people now sleep on mattresses during the day. “Those in genuine need, they are not being met,” she said.

In Christchurch, Jill Hawkey reported that many people have given up seeking help from MSD, knowing they will likely be turned down. “We certainly see people who have got a need for housing going to MSD and being turned down,” she explained.

While ministers argue that emergency housing remains available for those in “genuine need,” providers on the frontline say the reality is different. Official data confirms a sharp rise in declines: in 2020, 3021 applications were turned down; this year, declines are on track to exceed 7000.

The article also highlights the risks of boarding houses, which MSD classifies as “permanent housing,” despite their lack of security and safety. Many women report feeling safer on the streets than in such accommodation.

For CEWH, the voices of Helen and Jill reinforce what our research has shown: women’s homelessness is growing, hidden, and dangerous. Restrictive policies are leaving wāhine with fewer safe options, pushing them into precarious or unsafe living situations.

This investigation is a powerful reminder that urgent change is needed. Policies must respond to real need - not restrict access - if we are serious about ending women’s homelessness in Aotearoa.

Read the full article here.